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Exceptional - 4.9 out of 5 Britannia lanes self storage
Find answers to your most common questions about Britannia Lanes Storage. From unit sizes to security measures, we’ve got all the information you need to make an informed decision.
We offer a range of unit sizes from small lockers to large rooms. Contact us for specific dimensions and availability.
Our facilities feature 24/7 CCTV surveillance, secure access controls, and individual unit alarms to ensure your belongings are safe.
Office opening hours vary per location and some facilities are unmanned. Please call the office for specific times
You can reserve a unit online through our website or by calling our customer service team.
We accept major credit cards, debit cards, and bank transfers. Automatic monthly payments can also be set up for your convenience.
Yes, we offer discounts for long-term rentals. Please contact us for more details on our current promotions.
Some of our locations offer 24/7 access options. For others, access is during operating hours. Check with your specific location for details.
Prohibited items include hazardous materials, perishable goods, illegal materials, and flammable substances. A full list is available upon request.
While not mandatory, we highly recommend insuring your stored items. We offer insurance options or you can use your own provider.
You can use our complimentary trolleys and carts. We also offer van hire services if you need transportation. Additionally, we have lifts available wherever we don’t have all ground-floor units.
Yes, you can switch to a different unit size, but this is based on availability. Contact our team to arrange this and find out what size will suit your needs best.
We offer flexible rental terms. If you need to terminate your agreement, please provide us with 14 days’ notice. You are of course welcome to leave earlier than this, but you will still be required to pay for the full 14 days.
Yes, our box shop offers a variety of packing supplies including boxes, tape, bubble wrap, and more.
Payments can be made online, over the phone, or in person at our office. We also offer automatic payment options.
There are no additional fees for accessing your storage unit during our operating hours. However if you would like to organise 24-hour access you may incur fees.
You can reach our customer service team via phone, email, or by visiting one of our locations. Our contact details are available on the contact page.
If you lose your access key or code, please contact our customer service team immediately. We will arrange for a new key or code to be issued and ensure the security of your unit is maintained.
Britannia lanes self storage
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